Product Terms

    INTRODUCTION

  1. This document contains the terms of use of the CENDA Electronic System.
  2. Electronic system CENDA is a web service, which is intended to display statistics about population groups available on the domain https://cenda.online/ (hereinafter referred to as the "System CENDA").
  3. The provider of the system CENDA is European National Panels s.r.o., with registered office at Štěpánská 611/14, 110 00 Prague 1, Czech Republic, ID: 24309427, TAX ID: CZ24309427 (hereinafter referred to as "ENP").
  4. A user of the system CENDA system is anyone who opens the service in a web browser or in any other way consumes or uses the data of this web service (hereinafter referred to as the "User").
  5. SERVICE DESCRIPTION

  6. There are 2 versions of the System CENDA:
    • The basic version, which is available without registration for free (hereinafter referred to as the "Basic Version"),
    • Expert version, which is only available to registered Users with a paid license (hereinafter referred to as the "Expert version").

    GENERAL TERMS OF USE OF THE SERVICE

  7. The user has no right to make a copy of the used software or its source code.
  8. The User may not use the System CENDA System in violation of the law or these Terms.
  9. It is forbidden to download data from the System CENDA using automated software (especially using bots, crawlers, etc.)
  10. It is forbidden to use the data from the System CENDA in any way for profit, especially to sell it to a third party.
  11. We reserve the right to change the content of the service at any time, including the scope of groups and dimensions and their inclusion in the Expert version.
  12. Violation of these conditions may result in the application of compensation for damages and other damages, as well as compensation for losses or other sanctions.
  13. SPECIAL TERMS OF USE OF THE BASIC VERSION

  14. Data, information and graphics on the website may be used by the User for any non-commercial use.
  15. The user is obliged to indicate the data source (CENDA, www.cenda.online).
  16. SPECIAL TERMS OF USE OF THE EXPERT VERSION

  17. It allows the User to use advanced functions such as Expert mode, or the popular segments function.
  18. The data, information and graphics on the website may be used by the User for any commercial or non-commercial use. The user has no right to a physical copy of the used software or its source code.
  19. The user is not obliged to indicate the source of the data (but of course we will be happy if you do so).
  20. The license of the paid Expert version is bound to a specific User (person), defined by his email. The same account may not be used by more than one person. It is forbidden to share the User's login information.
  21. DATA OWNERSHIP

  22. All data within the System CENDA are the property of ENP.
  23. DATA SECURITY

  24. To access the System CENDA is accessed through encryption (i.e. the "https" protocol).
  25. We use encrypted credentials to protect user and license data.
  26. The data is stored in Europe in the Google Cloud platform.
  27. RESPONSIBILITY

  28. We shall not be liable for any loss or damage arising from the use of the Service.
  29. WARRANTIES

  30. Basic version:
    • We make no guarantees
  31. Expert version:
    • 99 % availability
    • Unlimited use of the service for the duration of your license
    • Support and answers to your questions within 3 days

    PRICES AND SUBSCRIPTION PLANS

  32. The basic version can be used free of charge if adhered to licensing terms.
  33. The expert version is available as a monthly, quarterly, or annual subscription. The current price offer can be requested at cenda@cenda.online. We reserve the right to change the price at any time.
  34. TERM, TERMINATION AND RENEWAL OF SUBSCRIPTION

  35. The subscription period is defined during the purchase of the license (month, quarter, or year).
  36. All subscriptions are automatically renewed the day after the license expires.
  37. Subscription renewal can be canceled at any time.
  38. Subscriptions can be modified or canceled by contacting our support at cenda@cenda.online.
  39. CUSTOMER SUPPORT:

  40. We provide customer support via e-mail cenda@cenda.online.
  41. Standard response time is 1 business day.
  42. FINAL PROVISIONS

  43. We reserve the right to change these product terms at any time.
  44. We will inform all Users using the Expert version about changes to these terms of use by e-mail.
  45. The provisions of these product conditions are governed by Czech law.
  46. These Product Terms are valid and effective as of July 1, 2022.
  47. Business contact details:

    European National Panels s.r.o.
    cenda@cenda.online
    Štěpánská 611/14, 110 00 Praha 1, Česká republika
    ID: 24309427
    TAX ID: CZ24309427
    Registered with the Commercial Register administered by the Municipal Court in Prague, Section C, File No. 195288
    Bank number (CZK): 251734666/0300
    IBAN (CZK): CZ44 0300 0000 0002 5173 4666
    Swift (BIC): CEKOCZPP
    Československá obchodní banka, a.s.
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